FAQ Category: Payment & Insurance

How do I update my credit card?

It’s easy! Just message your care team with your new card number, expiration date, three digit code, and if your billing address has changed.

Is financial support available?

We have partnered with several non-profits to provide need-based financial support for Plume members. Our HRT Access Fund provides 12 months of free gender-affirming hormone therapy and medications via Point of Pride. You can apply at https://pointofpride.org/HRT-Access-Fund/ Our partnership with You Are Essential [https://www.youareessential.org/plume] raises funds for Black transgender folks to access care. Our “Pay …

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How much does Plume cost?

Membership is $99 per month. If you live in NY or NJ, the cost is $90, discounted to offset the out-of-pocket cost of labs. You are charged the same date every month to the credit card we have on file. If you need to update your credit card or the date you are charged, message …

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