Your first appointment is a video visit from the convenience of our secure communication app. Your provider will review your health history / intake forms and have a conversation with you about your goals and desires. You’ll work together to develop a treatment plan that is right for you. Your provider can answer any and all questions about the medications, dosage, their effects, how to inject, take, or apply them, and what to expect as you go. Our providers are experts in gender-affirming care and, no matter if this is your first time exploring hormone therapy or you’re a decade in, they are here for you with respect and wisdom.
No more lengthy office visits! Instead of waiting for appointments, you can message your care team and medical provider instantly using our secure communication app. Seriously, send us a message ANYTIME with your questions, concerns, or needs. Your care team will get back to you ASAP during business hours.
Plume makes it easy to get expert, safe, and confidential gender-affirming care from the privacy of your home.
First, determine if you are interested in a Plume membership for gender-affirming hormone therapy. (GAHT or “HRT”) or if you only need a one-time letter of support for surgery. Letters are included in membership. Next, scroll to the top of this page and select “Get Started” to download our app* and schedule your appointment with a Plume medical provider.
At your appointment, you and your provider will create an individualized treatment plan that works best for you. You can decide after your appointment if Plume membership is right for you. For gender-affirming hormone therapy (GAHT or “HRT”), your provider will send prescriptions to the pharmacy of your choice at the end of your first appointment. [Note: You must be a Plume member to receive a prescription.] For one-time letters, you will receive your letter within a week.
As a part of your membership, your care team will monitor your progress, check your hormone levels, and review other blood tests as needed to make sure your journey is going smoothly. You can contact your care team directly anytime you need.
What is the Spruce communication app and why do you use it? Spruce is a HIPAA compliant (Health Insurance Portability and Accountability Act) communications app made specifically for innovative medical practices. Our highest priority is confidentiality and Spruce allows us to keep your sensitive medical information private and secure. It also ensures our conversations are kept private on your phone. Through Spruce you can communicate with your provider by text, phone, or video chat.